Customer Support
For questions regarding an order, please contact Customer Support.
Customer Support Hours: Monday–Friday, 8:00 AM–5:00 PM Pacific Time
Customer Support Phone: 1-800-301-9475
Email: e.it@pfu-us.ricoh.com
Technical Assistance Center
For help finding the correct part, please contact the Technical Assistance Center.
Technical Assistance Center Hours: Monday–Friday, 5:00 AM–5:00 PM Pacific Time
Technical Assistance Center Phone: 1-800-626-4686
Email: techsupport@pfu-us.ricoh.com
Chat Hours: Monday–Friday, 7:00 AM–3:00 PM Pacific Time